This Cookie Policy explains how Tripinsync Ltd ("Tripinsync", "we", "us") uses cookies and similar tracking technologies on our website (tripinsync.com) and platform. It should be read alongside our Privacy Policy.
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognise your device on subsequent visits and store certain information about your preferences or past actions.
Similar technologies include local storage, session storage, pixels, and web beacons — we refer to all of these collectively as "cookies" in this policy.
These cookies are essential for the website to function correctly and cannot be switched off. They are set in response to actions you take, such as logging in, setting your privacy preferences, or filling in forms. Without these cookies, services you have asked for cannot be provided.
| Cookie Name | Purpose | Expiry |
|---|---|---|
| ts_session | Maintains your authenticated session when logged in | Session |
| ts_csrf | CSRF protection token for form submissions | Session |
| ts_cookie_consent | Stores your cookie consent preferences | 12 months |
These cookies enable enhanced functionality and personalisation, such as remembering your preferred language, region, or account settings. They may be set by us or by third-party providers whose services we have integrated.
| Cookie Name | Purpose | Expiry |
|---|---|---|
| ts_prefs | Stores user interface preferences (theme, layout) | 12 months |
| ts_region | Remembers your selected region for parking data | 30 days |
We use Plausible Analytics — a privacy-first analytics tool that does not use cookies or collect personal identifiers. Plausible measures aggregate page views, traffic sources, and user journeys without tracking individuals. It is fully compliant with UK GDPR and requires no cookie consent banner.
We do not use Google Analytics or other tracking-heavy analytics platforms that would require consent.
Where we embed third-party content (such as the Google Maps iframe on our contact page), those third parties may set their own cookies. We have no control over these cookies. Please refer to the relevant third-party privacy policies:
We aim to minimise third-party cookie exposure and review our integrations regularly.
We do not currently use marketing, advertising, or retargeting cookies on tripinsync.com. We do not participate in cross-site behavioural advertising. If this changes, this policy will be updated and you will be asked for consent before any marketing cookies are placed.
When you first visit tripinsync.com, you will be shown a cookie consent banner. Strictly necessary cookies are always active. You can choose whether to accept functional cookies. Your preferences are stored for 12 months.
You can control and delete cookies through your browser settings. Most browsers allow you to:
For guidance on managing cookies in your specific browser:
We review this Cookie Policy regularly and update it when we add or remove cookies or third-party integrations. The "Last updated" date at the top of this page reflects the most recent version. Material changes will be communicated via our website and, where appropriate, by email to registered users.
If you have questions about our use of cookies or this policy, contact us:
You also have the right to complain to the ICO at ico.org.uk.